Senior Storage Engineer (HP Data Protector) Hewlett-Packard - Bangalore


Job Description

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.

Incident Management: Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents.
Escalation Management: identify potential escalations and alert management proactively.
Problem Management: Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
Change Management/Implementation: Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area(s) of technical responsibility.
Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance.
Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
Solution Design: Apply HP solutions to meet moderately complex customer and/or trade/HPIT infrastructure needs within area(s) of technical responsibility.
Quality: Provide continual improvement recommendations/direction setting advice within work team.
Project Management: Participate in customer and internal projects, including transformation. Lead projects from own responsibility area.
Customer Relationship Management: Balance internal needs with customers and/or internal businesses/end user's needs within defined parameters.
Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Seen as a resource to the team within area of technical responsibility. Typically advises or sets direction for:
May provide leadership for small customer(s) or provide input for larger customer(s)
Sub-region or region
Desired Skills & Experience

* Very Good documentation skills, 
* 4 to 6 years hand-on experience in Data Protector and additional knowledge on, NetApp/XP/EVA/ Backup Exec, CommVault, Tivoli Storage Manager (TSM) / EMC & Netback up 
* Good understanding of Enterprise backup tools [DP, Netbackup], 
* Analytical problem-solving skills, over all idea on enterprise backups, Service oriented behavior and communication, 
* Language: fluent in English, 
* Good communication: demonstrate understanding of high levels of customer care, 
* Flexible on work timings, 
* Strong consulting skills, flexibility and resourcefulness, 
* Show strong service and customer commitment, 
* Good teamwork with other partners, 
* Ability to solve technical problems at all levels
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Location: Bengaluru, Karnataka, India

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