Senior Director Central Function Beauty General Merchandise Home Flipkart Bangalore
In 2007, we started the Flipkart journey by selling books online. But now, over a decade later, our story is quite different. Today, Flipkart is India’s largest online marketplace and one of India’s leading technology powerhouse that is disrupting the way India shops online. What has got us here? The dynamic, passionate and talented folks we call Flipsters! Our core values define our identity and form the basis of our actions and reflect in everything that we do at Flipkart. Values enable us to shape the desired organizational culture in which each Flipster can thrive and be at their best. We believe in taking bold bets and changing the paradigm, having a sense of urgency to solve problems strategically and putting great ideas into action. We look at the world from our customer’s point of view and keep customers at the heart of everything we do. We strive to do the right thing always and be committed to our customers and stakeholders.
About the team Beauty, General Merchandise & Home is one of the largest & fastest growing business units in Flipkart. What you’ll Do Key activities include: Planning: To build a bottom-up short term and the long term demand & supply plan factoring in the inputs from Flipkart central planning and category teams. Work with the team members within the category and in external support functions to execute on strategic objectives. Translates the strategy into day-to-day decisions and opportunity identification. Closely monitors the business metrics and alters the plan as required. Works closely with stakeholders like category managers,IPC, Supply and Demand planning team to come with an in-stock/Inbound plan for a particular category. Strategy & Design: Build the strategic roadmap for the business and drive execution with categories, product teams and various other stakeholders Own the fulfillment design/strategy for the BU - Identify the right fulfillment type for each business cohort and operationalize it in a sustainable manner. Growth: Drive growth of the business through horizontal customer initiatives such as acquisition, retention, cross-sell and increasing the wallet-share Work with product teams to launch unique initiatives for the BU needs Category Marketing: Own the customer & brand value proposition for the BU Work with the marketing team to launch & scale digital brand & performance marketing campaigns. Customer Experience Drive initiatives with the product & merchandising teams to improve the buying experience of the customer right from pre-purchase decision making to delivery. Business Operations: Drives in stock, inventory turns, and supply chain improvements. Translates data analysis into decision recommendation. Ensure asset availability, sellers readiness and right inventory metrics to enable the business to meet its demand numbers. Drive the strategic initiatives around operations and sellers to ensure right seller experience and deliver the right customer speed. Responsible for capacity planning & utilization, instock & regional utilization & overall inventory health. People: Manage a team of 15-20 member Build a culture of innovation, self motivation & organization first mindset Mentor and groom the team Be an inspirational leader Experience/Skills required: Strong program management skills, multi-tasking ability & interpersonal communication - ability to work with multiple cross-functional teams on fragmented workstreams Strong analytical orientation and customer understanding Strong product & technical orientation Strong Bias for Action. Ability to translate strategies into execution plans and take them to completion Must be willing to learn & develop ecommerce way of thinking Strong bias for Action - Flipkart works at a very rapid pace What you’ll need: Educational background – Graduation, MBA is preferred, from Tier 1 and 2 colleges Work experience of 6-10 years Prior experience in supply chain is preferred
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